How can you document a problem that you are seeing in Destiny? Well, you could just describe it in an email or phone call, the more details the better.
For Apple devices
How do I add Follett eBooks from the RILINK district FollettShelf (BookLynx) to my library's FollettShelf and Destiny catalog?
Here's how to enable your students using Destiny Discover to place interlibrary loan requests in this interface without going to Destiny Classic. You can make this same change for any other Access Levels, such as Teacher, that you want to give the ability to place ILL requests in Destiny Discover. This feature is not currently available with any of the new themes. You will still need to approve each request by using the Needs Processing arrow.
A student searching in Destiny Discover will only see the holdings in your library, unless they click on the + sign to the left of the Search box. Clicking on the + will show them the following list of choices:
Use the drop-down list under locations to choose the scope of your search.
replacing the text shaded in yellow with your library's site number. as in this example:
You should be able to use the resulting link to refer to a title in your Destiny catalog from another web page.
There is now a BookLynx icon in Images in the Shared folder under Destiny and Follett in the guides.rilinkschools.org site if you want to use it for the link.
If you can’t hear Circulation sounds when accessing Destiny with Chrome, here is something that Follett posted that you can try. It has worked successfully for at least two of us. You will probably need to have admin privileges on your computer to do it.
"If you use Chrome for Windows, with Destiny 11.0:
You will want to install the VLC plug-in to ensure that circulation sounds play properly. To check if it’s already installed, type chrome://plugins into the address bar in Chrome, find VLC Web Plugin, and make sure it’s enabled.
If it is not installed, you can download it from http://www.videolan.org/vlc/index.html. When you install VLC, it asks you to choose which components to install. If you want to use VLC solely as a Chrome plugin, deselect everything except Media Player, Mozilla Plugin, and ActiveX plugin."
To get a list of all the videos in Destiny online Help, search for "watch videos" in quotes.