
RILINK Communication and support received high scores from our members
The RILINK team was recognized for timely and professional responses to problems and queries. Thank you!
Some areas that we are working to improve are:
- Our newsletter includes space for each of the services we provide: Destiny, CDL, Sora, Culturegrams and Exploring Nature, along with an administrative update and news. Most members commented that it was a useful communication tool, but we will try to keep it short enough to consume in one sitting.
- The listserv emails were considered an important tool. We will begin noting action items in the subject line.
- Direct communication with our staff was also highly rated. Use the help button on our Welcome page to begin a conversation
- Each page and link on our website/libguide is under review. You will notice changes that include both more and less information. The process began last year and will likely take this whole school year to complete.